Privacy policy

Dave & Nat Hosting, a brand of Viva Houses Bienes Raíces SA de CV, is responsible for the personal data you share on this website and respects your privacy. This policy explains what personal data we collect on this website, why, and how you can control it, in line with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.

Data we collect

• Contact details you give us: name, email address and phone number.
• Reservation details: dates, number of guests, the home booked and messages you send us.
• Payment data, handled directly by our payment processor. We do not store full card numbers.
• Technical data such as browser type and pages visited, through cookies, to keep the site working and to understand how it is used.

How we use it

• To process and manage your reservation and payment.
• To send booking confirmations, arrival instructions and answers to your questions.
• To meet legal, tax and building-access obligations.
• With your consent, to send occasional offers. You can unsubscribe at any time.

Who we share it with

Only with service providers that help us run your stay (reservation software, payment processing, email, cleaning and maintenance coordination) and with authorities when the law requires it. We do not sell personal data.

How long we keep it

For as long as needed to provide the service and to comply with legal and tax obligations.

Your rights

You may access, correct, cancel or object to the use of your personal data, and withdraw your consent, by writing to booking@daveandnathosting.com. We will answer within the time the law requires.

Cookies

You can accept or reject non-essential cookies in the banner shown on your first visit, and delete them from your browser at any time.

Changes

We may update this policy. The current version is always published on this page.